Client Services
FAQ
Everything you might want to know before, during, and after your order. If it is not here, we are one email away.
Ordering & Monogramming
Is the monogram really complimentary?
Yes. Every shirt includes hand-embroidered initials in the thread color and style of your choosing, at no additional cost.
How many characters can I monogram?
Up to twenty letters. Most clients choose two or three initials, but we are happy to embroider a full name, a date, or a word that means something to you.
Shipping & Returns
How long does shipping take?
Monogrammed pieces are made to order and ship within seven to ten business days. Complimentary shipping is included on every order.
Fabric & Care
How should I care for it?
Cold wash inside out, line dry. Iron while slightly damp. We do not recommend dry cleaning.
Still have a question? Get in touch and we will get back to you within one business day.